Warranty & Service

Warranty Coverage

All our customers enjoy up to 5 years warranty, covering the following:

  1. Incomplete set of parts on delivery.
  2. Any defect(s) of parts during delivery.
  3. Refer to the warranty letter from all the brands for more details.

Terms and Conditions of Warranty

Notification:

  • Notify us through “Contact Us,” providing relevant images or videos within 7 days from the date of defect.
  • For new units, notify us before assembly. Once assembly is done, warranty will not cover physical damage.
Coverage for Repairs or Replacements:
  • Any part(s) repaired or replaced will be covered for the remaining warranty period.
What is Not Covered Under the Warranty
  • Normal wear and tear.
  • Natural disasters, including but not limited to fire, flood, collapse of property.
  • Damage resulting from alteration and modification.
  • Damage caused by self-assembly or improper assembly, or usage that deviates from the Guided User Manual.
  • Expenses for return delivery for inspection and replacement.
  • Refer to the warranty letter from all the brands for more details.
Limited Warranty

Discretion: M Degree reserves the right and discretion to determine if the warranty is effective or if parts should be replaced or repaired.

Abusive Actions: Any damage caused by abusive actions, including but not limited to modification and impact, will result in immediate termination of the warranty.

Transferability

This warranty is effective only for the initial buyer. M Degree should be notified of any transfer of ownership for the warranty to remain effective.

Warranty Effective Date

This warranty is effective on the date of delivery.