Term of Use

M DEGREE User Agreement 

  1. Parties to this agreement
  2. Use of the Service
  3. Registration
  4. User responsibilities
  5. Privacy policy
  6. Ordering and Payment Terms
  7. Product prices
  8. Delivery
  9. Cancellation and returns
  10. Changes to the Service and this Agreement
  11. Jurisdiction and Settlement of Disputes
  12. Language of this Agreement 
  1. Parties to this agreement

This User agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of www.maticdegree.com.my web service (referred to hereinafter as the Service) owned by M Degree Marketing Sdn Bhd (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.

Contact details of the Service Provider:

M Degree Marketing Sdn Bhd / www.mdstore.my

45-E (TKT2) Bangunan Bangsaria, Jalan Maarof, Bangsar, 59000 Kuala Lumpur, Malaysia. 

  1. Use of the Service

2.1. The Service is intended for private individuals, institutions and companies who live / which are located in the countries listed on the Service website.
2.2. Return policy does not apply to orders made by institutions or companies.
2.3. You must be eighteen or older to order products from the Service.
2.4. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider. 

  1. Registration

3.1. The User can register by filling out the registration form and choosing a username and password. To register, the User must provide his/her real name, address, phone number/ mobile phone number and e-mail address.
3.2. By registration, the User warrants that he/she has read the provisions of this Agreement, agrees to these provisions and pledges oneself to comply with these provisions.
3.3. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.
3.4. Registration is free of any charges. 

  1. User responsibilities

4.1. The User accepts responsibility for all activities that occur under his/her account or password. The User is solely responsible for maintaining the security of his/her password.
4.2. The User warrants to the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.

  1. Privacy policy

5.1. Service Provider is committed to respecting the User's privacy as set in Personal Data act of data protection and privacy. See our privacy policy. 

  1. Ordering and Payment Terms

6.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed.
6.2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.
6.3. Service Provider reserves the right to reject any order in its sole discretion. 

  1. Product prices

7.1. The product price is the price displayed for the item on the Service at the time of ordering.
7.2. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
7.3. All the product prices are displayed in Ringgit Malaysia (MYR)

7.4. Taxes and Duties
7.4.1. All prices displayed are inclusive of SST.

  1. Delivery

8.1. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
8.2. Delivery times vary from product to product. Delivery time is determined by the availability of the product and order destination.
8.3. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.
8.4. Service Provider reserves the right to deliver different products ordered at the same time separately.
8.5. Service Provider takes responsibility for the loss and damage of the product occurred during the delivery. 

  1. Cancellation and returns

9.1. Cancellation is not allowed, except when the order is not processed and not collected by the Courier Services company, or his agent. Otherwise, it will be subject to MDEGREE’s discretion for the Cancellation, and the decision is deemed final.

Refund due to the above cancellation, if any, will be done within 14 to 21 working days.

Refunds shall be limited to the Purchase and Transaction value of goods only, excluding free gifts, courier charges, etc.

  • All goods sold are not returnable and refundable.
    • Except for goods that wrongly delivered, or come with manufacturers’ defects, upon verification, approval and confirmation from M DEGREE.
  • Otherwise, no Return or Refund of goods will be allowed.
  • When returning products User will be responsible for the risk of damages. 
  1. Changes to the Service and this Agreement

Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time. 

  1. Language of this Agreement

The parties have agreed that this Agreement and related documents shall be written in English.